Frequently Asked Questions
Please find below frequently asked questions about Shuttles in Costa Rica and Adobe Transfers.
Adobe Transfers provides country wide private transportation services, offering guests a stress free, safe and convenient way to travel throughout Costa Rica. For private shuttle services, you will not share the vehicle with any other groups. Adobe Transfers can also offer personalized van + driver services and full itinerary transport services.
Adobe Transfers uses air conditioned vehicles that hold up to 8 passengers plus luggage. Luggage is always placed inside the vehicle. All units are two years old or younger. Read about Adobe Transfers' fleet.
Yes, the Adobe Transfers driver will wait for you directly at San Jose and Guanacaste International Airports. They will be waiting for you outside the airport exit, holding a sign with your name on it. Please look for the Adobe Transfers agent after you complete immigration and customs and exit the airport. We will require your flight information.
Adobe Transfers also offers direct domestic airport pick ups and drop offs.
Yes, Adobe Transfers allows one stop along the way for the bathroom, food, supermarket, photos or other services free of charge. If you wish to stop for a tour or activity, there will be an additional charge and we will send you a quote for the transfer and the drivers waiting time.
No. All quotes include taxes, fees, tolls and any other fees. There are no hidden costs with Adobe Transfers.
Please contact Adobe Transfers for any changes or cancellations. You can email email@example.com or call 1 855 861 1250 (USA & CANADA TOLL FREE). To call within Costa Rica, call 8886 7150.
Adobe Transfers' cancellation policy is 100% refund if service is cancelled in more than 24 hours of scheduled pick up time. If cancelled in less than 24 hours, it is a 100% penalty fee. No shows and cancellations the day of are have a 100% penalty fee. All cancellations and changes must be written via email to Adobe Transfers to be taken in effect.
Yes, Adobe Transfers offers baby and booster seats. We will need to know the age and weight of each child. By law, Costa Rica requires children under 12 to use car seats. Adobe Transfers does not offer infant seats (for 1 year and less) so you will need to bring your own infant seats.
Yes, Adobe Transfers is pet friendly! We welcome you and your furry family members in our vehicles. We will need to know the type of pet, how many and the size. Read more about Adobe Transfers pet friendly shuttle service.
Yes, Adobe Transfers requires all services to be prepaid in full via credit or debit card and we do not accept cash payments. All prices are quoted in USD and can be charged in USD or Costa Rican colones.